Jeffrey Michael Balkin (Frederick, MD)

Do NOT contact, harass or otherwise cause trouble with this person. This information is provided to others so they can block this abusive buyer.
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Buyer information

This is the information of the buyer.

Platform	Username	Real Name	Phone Number	Address
eBay	markivideoproductions	Jeffrey Michael Balkin	+1 201-838-9828	2119 Infantry Drive Frederick, MD 21702-6804 USA

Item information and case details

The item and details on what happened.

Date	Item Name	Item ID	Item Price
2025-08-07	Xerox Phaser 8560 Printer 084K35870 Electronics Module w/ RAM & Config Card	334903383659	$100 + Shipping ($11.51)

Mr. Jeffrey initially sent us an offer for $85, to which we countered at $100—essentially giving them free shipping. They countered at $90, but we declined, holding firm at our original counteroffer of $100. They then came back at $95, which we again declined. Next, they offered $98, and, as you can guess, we declined that as well. Finally, they sent us a message saying, “Really?” and then submitted their last offer for $100, exactly as we wanted. They followed up with another message: “I submitted the offer for 100 like you wanted. You win.”

In hindsight, our instincts told us not to sell to this buyer and to block them—but we didn’t. We accepted the $100 offer and shipped the order.

Fast forward to August 11th, 2025: they received the item and sent us a message claiming it did not “work.” They stated that they plugged it in before installing it into the printer, and that there should be an LED light that comes on, but ours “did not.”

These parts were pulled from a fully working printer and were clearly described as such in the listing. They requested a replacement, which we denied, explaining that we do not accept returns and that the issue was most likely due to user error.

The buyer claimed to “fix” these printers and said they had a “Xerox service manual.” Based on their behavior, we believe this is a dishonest buyer and regret selling to them at all—especially after their initial “Really?” message, which they later justified by saying it was because we wouldn’t accept an offer just $2 less. We don’t care if it was a single cent less; we had given a fair counteroffer, and they chose to play games with slightly lower offers instead.

Lastly, we know for a fact these work as they were pulled from a working printer. This comes down to end user error. He has absolutely no idea how these work or how to properly install them.

~~If and when we receive the item back, we will be pursuing a claim in Small Claims Court in their hometown in Maryland.~~ The item was returned to us in damaged condition, either by the buyer or during transit with USPS. We filed a claim with USPS for the remaining portion of the loss, and USPS issued payment. As a result, our total losses have been fully reimbursed through payments from both USPS and eBay. Therefore, pursuing the matter in Small Claims Court is no longer necessary.