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Buyer information
This is the information of the buyer.
| Platform | Username | Real Name | Phone Number | Address |
| eBay | ew8_7589 | Eddie Williams | +1 585-413-8346 | 31 Ridgeway Ave Rochester, NY 14615-3513 USA |
Item information and case details
The item and details on what happened.
| Date | Item Name | Item ID | Item Price |
| 2026-06-06 | Genuine OEM Samsung UN58J5190AF Power Board Replacement Parts | 336502135070 | $34.99 + Shipping ($6.98) |
This buyer purchased a power board from a working TV. After the purchase, I reviewed their feedback to see what kind of buyer they were, and sure enough, they had left numerous negative reviews claiming that sellers had sent them “defective boards.”
Right away, I felt I should cancel the order. However, with eBay making it so difficult to get in touch with a representative these days, I had little choice but to ship the item and hope for the best.
Fast forward to today: the buyer messaged me this morning claiming the board was defective. What makes this suspicious is that the message was sent at 8:28 a.m., yet the tracking shows the item was not delivered until 10:22 a.m.
I strongly suspect something shady is going on with this buyer. Shortly after we responded to their message, they opened a return request.
Photos of the list and item
These are photo’s of the list page with full details and each individual photo listed.
Buyer images and return message
These photos are of the buyers return message and any photos they attached.
What was the outcome of the case?
Here is the outcome of this case.
2026-06-12 | Buyer returned the item.
Currently awaiting item and will update once we receive it.