Cunningham Telephone (Glen Elder, KS)

Buyer information

This is the information of the buyer.

PlatformUsernameReal NamePhone NumberAddress
eBaycunni-29233? Cunningham+1 785-545-3215220 W Main St Glen Elder, KS 67446-9795 USA
eBayhet1959

Item information and case details

The item and details on what happened.

DateItem NameItem IDItem Price
2024-12-23Clarity W1000 Amplified Land Line Telephone for Hearing Impaired Large Keypad335623319471$9.99 + Shipping ($8.81)

This person initially messages us on their main account under “het1959” and asked us the following:

“Does it amplify the received sound? Make and receive phone calls? Your description was kind of vague?”

To which we directed them to the listing where it’s all described. We proceeded to block this person on the grounds that if they cannot read a description we don’t want to do business with them.

Fast forward a few days later. They registered a new account under “cunni-29233” and ordered our item under the “Cunningham Telephone” name. Once they received it they opened a return stating the item was “defective” with the message “When you push a button on the phone, it doesn t break dial tone. It must have a bad keypad.”. This of course is not true. They also never once opened any communication with us and went straight to a return.

Upon recognizing the item and this person we recently blocked. We went to our block list with the notes. Indeed this was a previously blocked user.

We immediately contacted eBay and let them know about this abusive buyer. They are going to deal with both accounts accordingly once we receive the item.

The gallery of photo’s

These are photo’s pf the listing page and the individual photos of the listing. Also attached are images of the return message with any buyer attached photo’s.

What was the outcome of the case?

Here is the outcome of this case.

2025-01-06 UPDATE: We received the return and refunded 50%.