Darrell Eugene Keyes (Antelope, CA)

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Buyer information

This is the information of the buyer.

Platform	Username	Real Name	Phone Number	Address
eBay	ddot_pheo	Darrell Eugene Keyes	+1 832-341-2361	8002 Fairlands Way Antelope, CA 95843-4516 USA

Item information and case details

The item and details on what happened.

Date	Item Name	Item ID	Item Price
2024-10-20	WriteMaster Samsung SH-S182 DVD-RW IDE Internal Optical Disc Drive – Black	334922386077	$18.00 + Shipping ($9.02)

This person purchased WriteMaster Samsung SH-S182 DVD-RW IDE Internal Optical Disc Drive – Black which worked as described. Buyer claimed that this drive would only read CD’s but not data disks. Which is clearly untrue as if it can read one it has to read the other. This is a clear indication that the buyer is uneducated in what they purchased. When we reached out to them to try and resolve the issue. We were told the general line of “we have one of these” but yours doesn’t work excuse.

Buyer claimed they have a “Akai MPC 4000 Drum Machine” which appears to be an end user and product error. When we tried to reach out and trouble shoot possible issues. We were told “I will not argue with you. I will let Ebay handle it”. Buyer was abusive, uncooperative and dishonest.

Buyer had a remorse purchase, purchased something blind they have no idea how to use or all of the above.

Lastly, the buyer ended the return message with “The Seller deducted 18.00 dollars from the total refund. If this is legal do not worry about it but the device was defective and he charge me 9.00 dollars for shipping and deucted 9.00 dollars from the total cost.”

We did NOT deduct $18 from the total refund. We in fact deducted 50% which is the maximum we are allowed as sellers. That amounted to $9. Again, this buyer is dishonest. Item was NOT defective nor did we charge them 9, twice. In fact we have to pay for the return label costs as well final value fees.