- Do NOT contact, harass or otherwise cause trouble with this person. This information is provided to others so they can block this abusive buyer.
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Buyer information
This is the information of the buyer.
| Platform | Username | Real Name | Phone Number | Address |
| eBay | dragon_master | Michael Burtner | +1 301-693-9864 | PO Box 3 Middletown, MD 21769-0003 USA 15407 Broadfording Rd Clear Spring, Maryland 21722 USA |
Item information and case details
The item and details on what happened.
| Date | Item Name | Item ID | Item Price |
| 2024-08-28 | Lot of 3 Battery’s for 8MM RCA Sanyo Sharp Sony Camcorder – Energizer/Duracell | 335246538862 | $4.99 + Shipping ($7.43) |
This person purchased this lot of 3 camera batteries for vintage camcorders. None of these batteries were tested nor were they charged. The listing described this as such and was listed with sold as is. This buyer clearly knew what they were purchasing and fully understood the condition of the item.
Buyer had the item for nearly a month before they messaged us on September 17th 2024 explaining that 2 of the batteries seem “OK” but the 3rd one wasn’t up to par with them. They further ended the message with “I don’t mind keeping them all if you might be ok with doing a small partial refund, say $2 ? Or if you like I can go ahead and send them all 3 back for a full refund and you can then do whatever with them.”
We explained to them that they knew exactly what they purchased which was described in the listing and that we don’t do partial refunds. They proceeded to say that they would open a case and send them back to us.
About a week later on September 25th 2024 they opened a return case. At which we responded to them by again messaging them and telling them we are not able to accept a return under the conditions of the description. There were no errors on our part and they purchased an item fully knowing what it was and the condition.
After contacting eBay and letting them know about this abusive buyer. We were told that they would escalate the issue in our favor if and when the item is sent. The buyer never did send the item. They closed the return a day before it was to auto close. Which is when they gave us negative feedback which said the following:
One of 3 used (means working) batteries was a dud, Seller was MOST UN-caring and UN-helpful, I was going to send all 3 back though seller ARGUED they would NOT accept a return (listing DID SAY – Returns Accepted) nor do even a partial refund for the bad one, (I suggested a measly $2 back). But I kept them bc at least 2 out of the 3 seem to be OK, and the total sale price was still cheap enough. Would have cost more to send them back than what they’re worth. Though Ebay would have send me a label too
Photos of the list and item
These are photo’s of the list page with full details and each individual photo listed.
Buyer images and return message
These photos are of the buyers return message and any photos they attached.
What was the outcome of the case?
Here is the outcome of this case.
The buyer kept the item and the negative feedback was removed by eBay.